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Shipping Policy

Thank you for shopping with Zen4 LLC. We are committed to delivering your products quickly, safely, and efficiently. Please review our shipping policy below for important details on processing times, shipping methods, costs, and more.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment.

  • You will receive a confirmation email once your order has been shipped, including tracking information when available.

2. Shipping Methods & Delivery Times

We offer the following shipping options within the United States:

Note: Delivery times are estimates and may be impacted by carrier delays or holidays. All products ship from the United States.

3. International Shipping

At this time, Zen4 LLC ships only within the United States. We plan to offer international shipping in the future—stay tuned!

4. Shipping Carriers

We partner with major carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL (for certain products or expedited services)

Carrier selection depends on availability, cost, and delivery location.

5. Shipping Costs

Shipping costs are calculated at checkout based on weight, size, destination, and selected shipping method. From time to time, we may offer free shipping promotions.

6. Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.

7. Delays & Lost Packages

While we strive for timely deliveries, shipping delays can occur due to weather, high volume, or carrier issues. If your package is significantly delayed or appears lost, please contact us at support@zen4.tech and we’ll assist you in resolving the issue.

8. Damaged or Missing Items

If your package arrives damaged or items are missing, contact us within 7 days of delivery. Please include your order number and photos of the packaging/products for faster assistance.

9. Questions?

For any questions related to shipping or your order, please contact:

Zen4 LLC
Email: support@zen4.tech
Phone: 919-285-0959

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